Please read these terms carefully before using fipbet's online betting platform
Last Updated: January 1, 2026
By accessing, browsing, or using the fipbet website and services (collectively referred to as "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy.
These Terms constitute a legally binding agreement between you ("User", "Player", "You") and fipbet ("we", "us", "our", "the Company"). If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account if one has been created.
We reserve the right to modify, amend, or update these Terms at any time without prior notice. Changes become effective immediately upon publication on the Platform. Your continued use of the Platform after any modifications constitutes acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.
Important Notice: These Terms are written in English. In the event of any discrepancy between different language versions, the English version shall prevail.
For the purposes of these Terms, the following definitions apply:
To register an Account and use the Platform, you must meet all of the following eligibility criteria:
You must be at least 21 years of age. fipbet strictly enforces the legal gambling age and reserves the right to request proof of age at any time. Any User found to be under 21 will have their Account immediately suspended, all bets voided, and funds forfeited. We employ age verification measures during the registration and withdrawal processes.
You must be a resident of Indonesia or physically located within Indonesian territory when accessing the Platform. Users from jurisdictions where online gambling is prohibited are not permitted to register or use our services. You are solely responsible for ensuring that your use of the Platform complies with all applicable local, regional, and national laws.
You must have full legal capacity to enter into a binding contract. You may not register or use the Platform if you are under guardianship, have been declared legally incompetent, or are otherwise restricted from entering into binding agreements under applicable law.
Each individual may register only one Account with fipbet. Multiple accounts, duplicate accounts, or accounts registered using false information are strictly prohibited. If we detect multiple accounts linked to the same individual, we reserve the right to close all accounts, void all bets, and confiscate any winnings or bonus funds.
Self-Exclusion Notice: If you have previously self-excluded from fipbet or any affiliated gambling platform, you are not eligible to register a new Account. Attempting to circumvent self-exclusion is a serious violation and will result in permanent ban and forfeiture of all funds.
To create an Account, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address as it appears on your Indonesian national identity card (KTP). Providing false, misleading, or incomplete information is grounds for immediate Account suspension.
fipbet is required by law to verify the identity of all Users. You must complete the KYC verification process before making your first withdrawal. Required documents typically include:
Verification typically takes 1-24 hours during business days. Failure to provide requested documents within 30 days may result in Account suspension and restriction of withdrawal privileges.
You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must:
You are liable for all activity conducted through your Account, whether authorized or unauthorized. fipbet is not responsible for any losses resulting from unauthorized Account access due to your failure to maintain adequate security.
fipbet accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI. We also accept e-wallet payments through OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR).
Minimum deposit amounts vary by payment method but typically range from Rp 20.000 to Rp 50.000. Maximum deposit limits are displayed during the deposit process and may vary based on your Account status and verification level.
Most deposits are processed instantly and credited to your Account within minutes. In rare cases, bank transfers may take up to 15 minutes. If your deposit does not appear within 30 minutes, contact customer support with your transaction reference number.
All deposits must originate from a bank account or payment method registered in your own name. Third-party deposits are strictly prohibited. We reserve the right to request proof of ownership for any payment method used. Deposits from unverified sources will be returned minus any applicable processing fees.
Withdrawals are processed within 1-24 hours for verified accounts. First-time withdrawals and withdrawals exceeding certain thresholds may require additional security verification. The minimum withdrawal amount is Rp 50.000 for e-wallets and Rp 100.000 for bank transfers.
Withdrawals must be made to a bank account or e-wallet registered in your own name matching your verified Account details. We do not process withdrawals to third-party accounts under any circumstances.
Users must wager their deposit amount at least once (1x rollover) before requesting a withdrawal. This anti-money laundering measure prevents the Platform from being used as a money transfer service. Bonus funds are subject to specific wagering requirements detailed in Section 6.
fipbet does not charge fees for deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees. Any fees charged by third-party payment processors are the sole responsibility of the User.
Bonuses and promotions offered by fipbet are subject to specific terms and conditions which are displayed on the promotion page and must be accepted before the bonus is credited. Not all Users may be eligible for all promotions. We reserve the right to exclude certain Users from promotional offers at our discretion.
All bonus funds are subject to wagering requirements (also called "rollover" or "playthrough" requirements) before they can be withdrawn. Wagering requirements specify how many times the bonus amount must be wagered before conversion to withdrawable cash. For example, a Rp 100.000 bonus with 30x wagering requires Rp 3.000.000 in total bets before withdrawal is permitted.
Different game types contribute differently toward wagering requirements:
While a bonus is active, maximum bet limits may apply. Exceeding the maximum bet amount may result in forfeiture of the bonus and any associated winnings. Maximum bet limits are specified in the individual promotion terms.
fipbet reserves the right to void bonuses, withhold winnings, and close Accounts in cases of suspected bonus abuse including but not limited to: creating multiple accounts to claim the same promotion multiple times, coordinated betting patterns designed to guarantee profit, or any other activity that violates the spirit of the promotion. Our decision on bonus abuse matters is final.
Bonuses have expiration dates specified in the promotion terms, typically ranging from 7 to 30 days. Unused bonuses and any winnings generated from expired bonuses will be automatically removed from your Account upon expiration.
All bets placed through the Platform are subject to acceptance by fipbet. We reserve the right to refuse, limit, or cancel any bet at our discretion before the event commences. Once a bet is confirmed and the event has started, it cannot be cancelled or amended by the User.
Minimum and maximum bet limits vary by game type, event, and market. These limits are displayed during the betting process. We reserve the right to adjust limits at any time, including imposing lower limits on specific User accounts.
Bet results are determined based on official results from the respective governing bodies. For sports betting, we use official league statistics and results. For casino games, results are determined by certified Random Number Generators (RNG). Settlement times vary by game type but typically occur within minutes for instant-win games and within 24 hours for sports events.
In the event of an obvious error in odds, results, or payouts, fipbet reserves the right to void the affected bets and correct the error. This includes but is not limited to: incorrect odds display, technical malfunction, human error, or erroneous game outcomes. If an error results in underpayment, we will credit the correct amount to your Account. If an error results in overpayment, we reserve the right to deduct the overpaid amount.
The following activities are strictly prohibited and constitute grounds for immediate Account termination:
While we strive to maintain continuous Platform availability, fipbet does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any losses resulting from Platform downtime or unavailability.
The Platform may contain links to third-party websites or integrate third-party services (payment processors, game providers). fipbet is not responsible for the content, policies, or practices of third-party services. Your interactions with third parties are governed by their respective terms and conditions.
Gambling involves financial risk. You acknowledge that you may lose money when using the Platform and that fipbet is not liable for any gambling losses. You should only gamble with money you can afford to lose. We strongly encourage responsible gambling practices as outlined in our Responsible Gaming Policy.
To the fullest extent permitted by applicable law, fipbet's maximum liability for any claim arising from or related to the Platform or these Terms shall not exceed the amount deposited into your Account during the three-month period preceding the claim.
You agree to indemnify and hold harmless fipbet, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms, violation of applicable laws, or infringement of any third-party rights.
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds from your Account. Any active bonuses will be forfeited. We will process your final withdrawal within the standard timeframe outlined in Section 5.
fipbet reserves the right to suspend your Account temporarily if we suspect fraudulent activity, Terms violation, or require additional verification documents. During suspension, you will not be able to place bets or withdraw funds pending investigation. We will notify you of the reason for suspension and the steps required to reinstate your Account.
We reserve the right to terminate your Account immediately and without prior notice if you:
Upon termination, all pending bets will be voided, bonus funds will be forfeited, and your remaining balance (if any) will be returned to you after deducting any amounts owed to fipbet. We reserve the right to withhold withdrawals if fraud or Terms violations are suspected pending investigation.
Accounts with no login activity for 12 consecutive months are considered dormant. We may charge a monthly maintenance fee of Rp 50.000 on dormant accounts. If your Account balance reaches zero due to inactivity fees, your Account may be closed. To reactivate a dormant Account, contact customer support.
These Terms shall be governed by and construed in accordance with international gaming industry standards and best practices. Where applicable, local Indonesian consumer protection laws shall apply to the extent they do not conflict with these Terms.
If you have a dispute or complaint regarding the Platform or these Terms, you should first contact our customer support team at [email protected]. We will make reasonable efforts to resolve the issue internally within 30 days.
If the dispute cannot be resolved through customer support, you agree to attempt resolution through good-faith negotiation and mediation before pursuing any other remedies. Any formal legal disputes shall be resolved through binding arbitration in accordance with international arbitration rules.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive your right to participate in class action lawsuits or class-wide arbitration.
If you have questions about these Terms or need assistance with your Account, please contact our customer support team:
For complaints or disputes, clearly state the nature of your concern, provide your Account username (never your password), and include any relevant transaction or bet reference numbers. Our team will investigate and respond as quickly as possible.
Acknowledgment: By using the fipbet Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must cease using the Platform immediately.
Understand your rights as a fipbet User including fair play guarantees, data protection, and dispute resolution procedures.
Learn how we collect, use, and protect your personal information. Read our Privacy Policy.
Access responsible gaming tools including deposit limits, self-exclusion, and support resources. Visit Responsible Gaming.
Find answers to common questions in our comprehensive FAQ section or contact support 24/7.
Our customer support team is available 24/7 to help clarify any aspect of our Terms & Conditions
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