Your privacy matters to fipbet. Learn how we collect, use, and protect your personal information.
Last Updated: January 1, 2026
fipbet ("we", "us", "our", or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our online betting platform (the "Platform") and related services.
This Privacy Policy applies to all users of the fipbet Platform, including individuals who access our website, create accounts, place bets, or otherwise interact with our services. By using the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.
We are committed to compliance with applicable data protection laws and regulations. As an international online betting platform serving Indonesian players, we adhere to industry-standard data protection practices and implement robust security measures to safeguard your personal information.
Your Consent: By creating an account or using fipbet's services, you explicitly consent to the collection, processing, and use of your personal information as described in this Privacy Policy. If you do not agree with our privacy practices, please do not use the Platform.
fipbet collects various types of personal information to provide, maintain, and improve our services. The information we collect falls into the following categories:
When you register for a fipbet account, we collect:
To comply with legal requirements and prevent fraud, we collect identity verification documents including:
We collect and process financial information related to your betting activity:
We automatically collect technical information when you use the Platform:
When you contact our customer support team or communicate with us, we collect:
fipbet uses your personal information for the following legitimate business purposes:
You may opt out of marketing communications at any time by contacting customer support or using the unsubscribe link in our emails. Please note that you cannot opt out of essential transactional communications related to your account and betting activity.
fipbet does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
We share information with trusted third-party service providers who assist in operating our Platform:
All service providers are contractually obligated to maintain the confidentiality and security of your personal information and may only use it for the specific purposes we authorize.
We may disclose your information when required by law or to protect our legal rights:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. This includes statistical information about Platform usage, betting trends, and demographic patterns for market research and analytics purposes.
Third-Party Links: Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
fipbet implements industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While we implement robust security measures, you also play a crucial role in protecting your account:
Data Breach Notification: In the unlikely event of a data breach that compromises your personal information, we will notify you via email within 72 hours of discovering the breach and provide information about the nature of the breach, data affected, and steps we are taking to resolve the issue.
fipbet retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Personal information associated with active accounts is retained for the duration of your account relationship with fipbet. This includes your profile information, transaction history, betting records, and communication logs.
When you close your account, we will retain certain information for the following periods:
If your account or data is subject to legal proceedings, investigations, or regulatory inquiries, we will retain the relevant information until the matter is fully resolved, even if this extends beyond our standard retention periods.
After the applicable retention period expires, your personal information will be securely deleted or anonymized such that it can no longer identify you. Anonymized data may be retained indefinitely for statistical and research purposes.
fipbet uses cookies and similar tracking technologies to enhance your user experience, analyze Platform usage, and deliver personalized content.
Cookies are small text files stored on your device when you visit our Platform. They enable us to recognize your device and remember your preferences and settings across sessions.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain Platform features. To manage cookies:
In addition to cookies, we may use web beacons, pixel tags, and similar technologies to track user activity and gather information about Platform usage. These technologies work in conjunction with cookies to provide a complete picture of user behavior.
As a fipbet user, you have certain rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.
If any of your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your account settings or by contacting customer support.
You may request deletion of your personal information, subject to certain legal and regulatory retention requirements. We cannot delete information we are legally required to retain for compliance purposes (typically 7 years for financial and identity records).
You have the right to request that we limit the processing of your personal information in certain circumstances, such as while we verify the accuracy of disputed data.
You may object to the processing of your personal information for direct marketing purposes at any time. You can opt out by clicking the unsubscribe link in our emails or contacting customer support.
You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.
To exercise any of these rights, please contact us at [email protected] with your request. We will verify your identity before processing your request and respond within 30 days. There is no charge for most requests, but we may charge a reasonable fee for excessive or repetitive requests.
fipbet's services are strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21 years old.
If we discover that we have inadvertently collected personal information from a minor, we will immediately delete that information and terminate the associated account. All bets placed by minors will be voided and any funds forfeited.
If you believe a minor has registered an account with fipbet, please contact us immediately at [email protected] so we can take appropriate action.
Age Verification: We employ robust age verification measures during registration and withdrawal processes. Users may be required to provide identity documents proving they are at least 21 years old before accessing certain Platform features.
fipbet reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes to this Privacy Policy, we will:
Your continued use of the Platform after any Privacy Policy changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you do not agree with any changes to the Privacy Policy, you must immediately cease using the Platform and close your account.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
When contacting us about privacy matters, please provide your account username (never your password) and clearly describe your question or request. For data access or deletion requests, we will verify your identity before processing the request.
Acknowledgment: By using the fipbet Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
All data transmitted between your device and our servers is protected by 256-bit SSL encryption – the same security standard used by banks.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours alone.
We comply with international data protection standards and Indonesian regulatory requirements for online betting platforms.
Access, correct, or request deletion of your personal data. Exercise your privacy rights anytime by contacting our support team.
Our customer support team is available 24/7 to answer your privacy and data security questions
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